Overview
FollowMyTravels is a travel planning and memory service. You can create trips, organise day-by-day plans, discover places and events, save photos and videos, track expenses and packing, and collaborate with travel partners.
We aim to use only the information needed to provide those features, keep the service secure, improve reliability, and support you when something goes wrong.
Many journey elements include public, group or private sharing controls.
Trip information is used to plan, display and coordinate your journey.
Third-party services are used only when a feature needs them.
Information we use
Depending on the features you use, the service may process:
- Account information — username, email address, authentication and verification data, profile details and account preferences.
- Trip information — destinations, dates, transport, route points, day plans, saved places, planned times, notes and packing information.
- Collaboration information — travel partner invitations, group participation, follower relationships and content visibility choices.
- Media — photos, videos, captions, capture dates, location information you add or that is derived for a feature, and cover-photo choices.
- Expense information — expense titles, categories, values, currencies and visibility settings that you choose to record.
- Discovery information — search category, trip area, map points and identifiers needed to return places, events and route information.
- Technical information — session and security data, request metadata, browser storage needed for the service, error information and service-usage records used to operate or protect the site.
- Support information — the details you send through the contact form or other support communication.
How we use information
We use information to:
- create and secure your account;
- build trip pages, maps, daily plans, expense summaries and packing tools;
- let invited travel partners collaborate on a journey;
- show public content when you explicitly make content public;
- find places, routes and events around the area of your trip;
- send account, invitation, security and journey-related emails when those emails are enabled;
- prevent abuse, troubleshoot errors and understand service performance;
- respond to support, privacy and account requests.
Legal bases
Where the GDPR or similar law applies, we rely on one or more of the following bases: performing our contract with you, your consent where required, our legitimate interests in operating and securing the service, and compliance with legal obligations.
Creating a trip is necessary to provide the service you requested. Making a photo public is a choice you control. Security logging is used to protect the service and its users.
Public, group and private content
FollowMyTravels includes sharing controls because not every memory or expense should be visible to everyone. Where a public/group/private setting is available, the setting you choose determines who can see that content.
Content shared with a travel group can be visible to current participants in that journey. Content you make public may be visible on public profile, destination or journey surfaces and may be accessible without signing in.
Before publishing personal information about another person, make sure you have the right to share it.
How long we keep information
We keep information for as long as it is needed to provide your account and journeys, meet legal obligations, resolve disputes, maintain security and preserve legitimate service records.
When content or an account is deleted, some information may remain for a limited period in backups, logs or records that must be retained for legal or security reasons. Cached discovery information may also remain until its cache period expires.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete or receive a copy of your personal information; object to or restrict certain processing; withdraw consent; and complain to a data protection authority.
You can manage many items directly in your account. For requests that cannot be completed in the interface, contact us and include enough information for us to verify the account and understand the request.
Security
We use technical and organisational safeguards intended to protect data, including authenticated access, permission checks, private media handling, secure transport and service-side controls. No online service can guarantee absolute security, so you should also use a strong password and protect access to your account and email.
Children
FollowMyTravels is not designed for children who cannot legally consent to the processing of their own personal information under applicable law. If you believe a child has provided personal information without the required permission, contact us so the situation can be reviewed.
Changes to this policy
We may update this policy when the service, providers or legal obligations change. The latest version will be published on this page with an updated date. Material changes may also be communicated through the service when appropriate.
Questions about your data?
Use the contact page and choose Privacy & my data so your request can be routed correctly.
Contact us ↗